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Support Videos

As a continuing service to customers who have upgraded to EnCase V5, the following online support videos are now available to answer basic questions. WebEx Player is required to view many of these videos.

	To view V4 videos, get the WebEx Player here
	To view V5 videos, get the TechSmith codec for Windows Media Player here

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ENCASE FORENSIC VERSION 5
How to use the Find function	Download
How to view the contents of the Thumbs.db file within EnCase version 5	Download
Bookmarking in version 5	Download
Using File Extents column	Download
How to use the In Report column	Download
How to Recover files and folders from Unallocated Clusters on NTFS Volume	Download
How do I Acquire devices?	Download
How do I add Evidence Files?	Download
How to use the NEW Single Files / Logical Evidence files?	Download
How to use the NEW Email-Internet search feature?	Download
How to use the NEW Sweep Case EnScript	Download
Locating Case, Keywords and Bookmarks tabs	Download
How to add devices in version 5	Download
No file structure visible	Download
Saving Recovered Graphic Files	Download

ENCASE ENTERPRISE VERSION 5
How to start and stop the SAFE service	Download
NEW scanning network devices	Download
How to Create Encryption Keys	Download
How to Add Network Devices?	Download
How to Create a Role?	Download
How to add Users	Download
Assigning a Role to a User	Download
How to Logon to the SAFE	Download

ENCASE FORENSIC VERSION 4 (WEBEX PLAYER REQUIRED)
How to use the Find function	Download
How to view the contents of the Thumbs.db file within EnCase version 4	Download
How to view AOL Art files within EnCase	Download
How to use the NEW Bookmarks column	Download
How to use the NEW File Extents column	Download
How to use the NEW In Report column	Download
How to Recover files and folders from Unallocated Clusters on NTFS volume	Download
How do I Acquire devices?	Download
Why can't I see the Add Device button?	Download
How do I Add Evidence Files?	Download
Where are the Case, Keywords and Bookmarks tabs?	Download
How do I Preview a device?	Download
Can I run Encase v3 with the new v4 Security key?	Download
How to use text styles to set line-feeds in the previewed text pane.	Download
How do I create user defined text styles	Download
What if no file structure is visible?	Download
Bookmarking Recovered Files	Download
Saving Recovered Graphic Files	Download

ENCASE ENTERPRISE VERSION 4 (WEBEX PLAYER REQUIRED)
How to start and stop the SAFE service	Download
How to scan nodes	Download
How to Create Encryption Keys	Download
How to Add Network Devices	Download
How to Create a Role	Download
How to Add Users	Download
Assigning a Role to a User	Download
How to Logon to the SAFE	Download

ENCASE FORENSIC VERSION 3 (FLASH 5 PLUGIN REQUIRED)
How to Create an EnCase Boot Disk	Download
How to Do a "Drive to Drive" Acquisition	Download
How to Setup a FastBloc	Download
How to Do a FastBloc Acquisition	Download
How to Acquire a Palm PDA	Download