Professional Services    

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PSD Overview(PDF)

eDiscovery Services(PDF)

Valued Client Program(PDF)

eDiscovery Processing Service(PDF)

Electronic Records Management Audit(PDF)

Compromise Assessment Service(PDF)
   
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Guidance Software Professional Services

Where world-leading computer investigations experts and world-leading forensic technology converge. . .

Guidance Software has combined its industry-leading computer investigation technology with a team of the most highly trained and capable investigators in the world to bring you complete turnkey solutions for your business. When you face investigative issues that go beyond your internal capabilities, our professional services group is able to respond either remotely or by coming on site to provide the right technology and computer investigations personnel for the job.

Internal Investigations
Compliance

Theft of Intellectual Property
Wrongful Termination Suits
Intrusion Reconstruction

Sarbanes-Oxley
California SB 1386
PII Risk Assessment

eDiscovery
Information Security

Pending Litigation
Forensic Preservation
Responsive Production

Compromise of System Integrity
Unauthorized Use
Policy Review
Forensic Lab Implementation

Guidance Software's Research and Development team works closely with PSD, as they forge the future technological capabilities of EnCase Enterprise. As contributors to the growth of our EnCase products and as real-world EnCase users, PSD investigators know more about EnCase software than anyone else in the industry. Their skill with EnCase software allows them to solve problems faster and at a fraction of the cost of our competitors — customizing solutions specific to any organization's needs. Moreover, coming from law enforcement, military intelligence and corporate security, our PSD members have unparalleled experience with classified information, evidence preservation and trial testimony.

NO OTHER COMPUTER INVESTIGATIONS SERVICE CAN MATCH OUR GLOBAL REACH AND EXPERTISE. . .

  • Members must be EnCE certified within 6 months of joining the team.
  • Several of our investigators have federal and military intelligence backgrounds and hold the required clearances to provide services to federal government agencies.
  • We have our own state-of-the-art computer forensic lab and secured evidence room.
  • All PSD investigators are qualified to provide expert testimony in court.
  • The PSD provides services around the world for global organizations.
  • The PSD has rendered opinions on both domestic and international court cases.
  • We are able to deploy an unlimited arrangement of software and hardware during complex incidents, allowing us to scale to any investigation size.
  • Guidance Software has four attorneys on staff who keep PSD abreast of legal developments in the areas of computer investigations and eDiscovery.
  • We provide services to companies all over the world.

 

Case Study:
Government Contractor Discovers the Guidance Software Difference

The client suspected that an intrusion had occurred on the web server located within their network's DMZ. They called another service provider to investigate the issue. But because of the manual nature of their investigation they were only able to focus on 30 of the company's 2000 servers. After three weeks of work, they had produced nothing and told the client it would be impossible to learn how the hack had occurred or the true extent of the intrusion. At that point, Guidance Software Professional Services were called in. We deployed our EnCase Enterprise agent to all 2,000 servers. Within two weeks, we understood how the hackers had gained access, what they had done and the number of machines compromised. We also discovered that the hackers were foreign nationals and were stealing confidential information of national importance from the system integrator.

 

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