1 (888) 999-9712   |    Customer Service   |    Customer Portal
Home /
Professsional_Services_Title.gif
Professional Services

Guidance Software Professional Services empowers customers with direct access to
technical expertise with a personalized experience that maximizes your return on
investment and accelerates your time to value. With Professional Services from
Guidance, your staff gains a trusted advisor to meet your goals in all areas of digital
investigation.

gap_subtitle(2) 

The Guidance Software Advisory Program (GAP) is designed to ensure successful adoption of the EnCase® suite of products into your business processes and operations.  Our methodology is focused on analysis, planning, and continual assessment of process improvement and risk. Your designated Advisory Consultant will collaborate with you throughout the process to deliver a tailored, optimized result.

implementation_services_subtitle 

Implementation Services ensure you get up and running smoothly.  We leverage a carefully constructed methodology that takes into account your network environment, performance requirements, and digital investigation strategies to deliver seamless solution implementation.

casework_services_subtitle 

Casework Services provides immediate assistance to help with internal investigations, e-discovery collections and processing, network security events and remediation of unwanted electronic data.

 
Cyber-Security-Assessment-Service-header 

Cyber Security Assessment Services enables your security readiness and addresses critical security governance requirements while ensuring you have the information in-hand to mitigate the risk of advanced targeted threats.

 
data-mapping-sub 

Data Mapping Services provides deeper insight into where sensitive ESI resides by leveraging a detailed data map report that enables organizations to take proactive steps to understand and manage risk, prepare in advance of litigation, and make any necessary adjustments to secure ESI.

 
technical_integration_services_subtitle 

Technical & Integration Assistance Services helps you maintain your EnCase® system with integration, upgrades, and tuning. We focus on optimizing the performance of your system with tailored requirements to meet your specific needs.

 
staff_augmentation_subtitle 

Have a resource gap you need filled for an immediate issue or a longer-term case project?  Our staff is available for short or long term engagements to augment your existing team during periods of resource constraint.

No other computer investigation service can match our global reach and expertise...
  • Our expert services provide the industry standard best practices, training, and certifications (EnCE® and EnCEP®).
  • Our team has extensive experience in e-discovery, incident response, computer forensic and digital investigation
    processes and optimization.
  • Guidance staff attorneys collaborate with our professional services team to keep us abreast of legal developments
    in all areas of digital investigations.
 






  • Key Benefits
     
  • Provides highly- responsive, expedited service.  
  • Maximizes your return on investment 
  • Empowers your staff with in-depth knowledge of proven best practices 
  • Optimizes your solution based on your business goals 
  • Maximizes efficiency and frees resources 
  • Accelerates time to value